Today, I had to "let go" of my first and only employee. She did some decent work for us but there were times when she would not come to work at all and K & I would have to share the work left behind by her. Happened a couple of times last week but got to know later that she was not in the best of conditions to work. Moreover, with a new month starting, we thought, her services were not really required on a daily basis. Just when the need arises, she would be summoned. Guess whose services were terminated: ________________ Last week we had a horrendous experience with TWO service providers (retail), from whom (1) we had purchased a rather expensive product and (2) we wanted to get their services for digital TV. Customer service has a long way to go in India. With the retailer (Croma), we almost cancelled the purchase but the product made its way just as we were getting to the point of barging into their store and demanding our money back. The TV wall mount did n